FAQ
Frequently Asked Questions (FAQ)
1. What types of aftermarket and genuine car parts do you sell?
We offer a wide range of aftermarket and genuine car parts, including engine components, body parts, accessories, suspension systems, lighting, and performance upgrades. Please check the description to ensure that the product is genuine.
2. Are your aftermarket parts compatible with my vehicle?
Our parts are designed to fit a variety of makes and models. Please check the product description or use our vehicle compatibility tool to ensure a proper fit. If you need help determining compatibility, contact our customer support team.
3. Do aftermarket parts affect my vehicle’s warranty?
Some aftermarket parts may impact your vehicle's warranty. We recommend checking with your manufacturer or dealer before installing aftermarket parts.
4. Are your parts high quality?
Yes! We source our products from trusted manufacturers to ensure durability, performance, and reliability.
5. Do you offer installation services?
Unfortunately, we do not provide installation services.
6. How can I place an order?
You can place an order directly on our website. Simply browse our catalog, add items to your cart, and proceed to checkout.
7. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
8. How long does shipping take?
Shipping times vary based on your location and selected shipping method. Standard delivery typically takes 2-3 business days.
9. Do you ship internationally?
Yes, we offer international shipping. Additional shipping fees and customs duties may apply depending on your location.
10. What is your return policy?
We accept returns within 30 days of purchase, provided the item is unused and in its original packaging. Please refer to our return policy for full details.
11. How do I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
12. Can I cancel or modify my order after placing it?
Orders can be modified or cancelled within a limited time after placement. Contact our customer support team as soon as possible for assistance.
13. Do you offer bulk discounts?
Yes, we offer discounts for bulk purchases. Contact us for more information on wholesale pricing.
14. How can I contact customer support?
You can reach us via email, phone, or our online contact form. Our support team is available to assist you with any inquiries.
15. Do you offer warranties on your products?
We offer 6 months and 1 year manufacturer warranties. Please check the product details or contact us for more information.
For any additional questions, feel free to contact us at pinochukka@gmail.com